TRENDS IN HUMAN RESOURCE MANAGEMENT IN THE LAST THREE YEARS - EMPLOYEE PERSPECTIVES

Abstract

Human resource management field has met many challenges in the past three years, mostly due to the Corona virus pandemic. This is the main inspiration for this paper, whose purpose is to examine the latest trends in the human resource management field. The COVID-19 has inevitably affected all organizations all over the world. The pandemic has created a complex and very challenging internal and external environment for the companies, which caused concerns for managers and human resource management (HRM) practitioners. Because of this, they need to find new solutions to help their employees to cope with this extraordinary crisis. The main idea behind the research is to evaluate the impact of the corona crisis on the modern workplace, i.e. to examine the influence on the pandemic on the HRM practices and trends. One of the aims of this paper is to analyze the trends in the field of human resource management, examined through the employee’s perspective. The methods used are induction, deduction, generalization and structured questionnaire. The research was conducted using a structured questionnaire in an international company, based in Skopje, North Macedonia. The results obtained from the 120 respondents show that grand changes have taken place in the field of HRM, mostly due to the corona virus pandemic. Employees, as well as company managers, are facing the fast-paced changes, which occur in the global economy, under the pressure of global pandemic. The main characteristic of 21st century is dynamic environment that imposes many challenges to companies. Based on the research results that were obtained, we can draw the conclusion that HRM sector is one of the most dynamic, fast changing and prone to fluctuations. This leads us to the inevitable need for HRM practitioners and organizations to develop an adequate approach to the emerging challenges. Contemporary organizations are intensifying their efforts in order to find an appropriate human resource management model, which will enable them to successfully deal with those challenges through the efficient use of available human resources.